Contact Details

The Private Security Authority
Davis Street
Tipperary Town
Co. Tipperary
E34 PY91

Contact for Individual Licence
Contact for Contractor Licence

Email Addresses:
info@psa.gov.ie
licensing@psa.gov.ie
contractors@psa.gov.ie
enforcement@psa.gov.ie
standards@psa.gov.ie

 PSMawards2017 - Private Security Authority

Consumer Information

The importance of consumers in the provision of security services is recognised by the PSA. This is highlighted in our mission statement:

To regulate the activities of those involved in the private security industry to ensure that the interests of consumers are fully protected through the establishment, promotion, monitoring and enforcement of appropriate standards.

In applying standards to the regulation of the security industry, the PSA aims to ensure that consumer interests are at the forefront of service provision.

The PSA Customer Charter is our statement of the standards of service that our customers can expect to receive:  PSA Customer Service Charter

These interests are in addition to any safeguards provided under consumer rights legislation. Further information on consumer rights is available from the website of the National Consumer Agency, www.consumerhelp.ie.


 

We have a number of publications with information on various aspects of licensing available to view here: 

 

 

 

 

Link to PSA Privacy Statement